Ease of Doing Business — RA 11032

Citizen's Charter

Our commitment to fast, honest service. Every frontline service with its requirements, fees, processing time, and step-by-step process — as required by the Anti-Red Tape Act.

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Barangay Services

Issuance of Barangay Clearance Barangay / MLGOO

Simple

Certification of good standing / residency issued by the barangay.

Residents of the barangay PHP 50.00 15 minutes G2C

Requirements

Valid ID / proof of residency
Barangay Cedula (if required)

Step-by-step process

#	Client step	Agency action	Fee	Duration	Person
1	State purpose and present ID	Verify residency in barangay records	None	5 minutes	Barangay Secretary
2	Pay the clearance fee	Issue receipt and prepare clearance	PHP 50.00	5 minutes	Barangay Treasurer
3	Receive the signed clearance	Sign and release the clearance	None	5 minutes	Punong Barangay

Business & Permits

Issuance of New Business Permit Business Permits & Licensing Office (BPLO)

Complex

Application and issuance of a new Mayor's / business permit to operate within the Municipality of Bustos.

New business owners / applicants As per the Municipal Revenue Code 3 working days G2B

Requirements

Barangay Business Clearance
DTI / SEC / CDA Registration
Contract of Lease or Land Title
Community Tax Certificate (Cedula)
Sanitary Permit / Fire Safety Inspection Certificate
Accomplished Unified Application Form

Step-by-step process

#	Client step	Agency action	Fee	Duration	Person
1	Submit accomplished application form with requirements	Receive and assess the application	None	15 minutes	Receiving/Assessment Clerk
2	Pay the assessed fees at the Treasurer's Office	Accept payment and issue Official Receipt	Per assessment	20 minutes	Municipal Treasurer's Office
3	Claim the approved business permit	Release the signed permit and plate/sticker	None	1 working day	BPLO / Office of the Mayor

Civil Registry

Request for Birth Certificate Local Civil Registry Office (LCRO)

Simple

Issuance of a certified true copy / certification of a registered birth record.

Document owner or authorized representative PHP 100.00 per copy 30 minutes G2C

Requirements

Valid government-issued ID of the requester
Authorization letter (if representative)
Details of the record (name, date and place of birth)

Step-by-step process

#	Client step	Agency action	Fee	Duration	Person
1	Fill out the request slip and present a valid ID	Verify and locate the record	None	10 minutes	Registration Officer
2	Pay the certification fee	Issue Official Receipt	PHP 100.00	5 minutes	Treasurer's Office
3	Receive the certified document	Print, sign, and release the certificate	None	15 minutes	Civil Registrar